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Custom Orthotics FAQs
Custom orthotics are made from a detailed impression or scan of your feet and are designed to address your specific foot problems. Store-bought insoles are mass-produced in generic shapes and sizes. Custom orthotics provide superior support, durability, and effectiveness because they're tailored to your unique foot structure and needs.
Custom orthotics can help you with various conditions including plantar fasciitis, flat feet, high arches, heel pain, knee pain, back pain, diabetic foot issues, and sports-related injuries. They're also beneficial for anyone who spends long hours on their feet or wants to improve their overall foot comfort and alignment.
The process is simple: complete our online assessment, receive your impression kit, take your foot impressions following our detailed instructions, mail back the kit using our prepaid shipping label, and receive your custom orthotics within 14-20 working days
We offer a full 60-day money-back guarantee from the date you receive your orthotics. If you're not completely satisfied with the comfort, fit, or performance of your custom orthotics, simply contact us for a refund. No questions asked.
Yes! Custom orthotics are eligible for HSA and FSA reimbursement as they're considered medical devices. We accept HSA and FSA cards directly, and we can provide the necessary documentation for reimbursement if needed.